Customer Reviews

Our customers love the quality flooring and service they receive. Learn more about the fantastic experiences they've had.

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130 REVIEWS

Our customers love the quality flooring and service they receive. Learn more about the fantastic experiences they have had.

WRITE A REVIEW

Angus MacGyver

6 days ago

I was a vendor for Floors & Kitchens Today for a couple of years. They were difficult to work with until Mark took over. I worked for a countertop manufacturer and was happy to hear that Jenny had moved into the Kitchen Designer role. Both of them were great to work with and even though I have moved on I still stop in to see how they are doing.

Logan Mallahan

2 months ago

What a beautiful job the team did. From the moment we walked into the showroom until the job was complete. Highly recommend

Christina Guittar

2 months ago

I highly recommend this place!! I have been working on our new home construction project with Mark and Jennie and in a word, they are "AMAZING" They have made what could have been a stressful time simple and fun. They have taken the time to meet with us multiple times. Additionally they have worked with us to be sure that all items that we picked match the entire house. (I even things that we did not purchase from them!) I can not speak to the installation process yet so I will update that soon. I would expect that it will go great as well! Mark cares so much about what he does that I am not concerned at all.

Response from business
Thank you, Christina. We've had lots of fun helping you with this project and look forward to seeing the finished result!

Glen Ravenelle

2 months ago

Excellent service, very attentive to our needs! Highly recommend!! Thanks so much Mark!

Response from business
Thank you both. It was a pleasure working with you.

Debu Tante

3 months ago

Very helpful and knowledgeable.

Cynthia Raccone

5 months ago

My husband and I had signed what was a too-good-to-be-true contract with one of the giant National flooring companies. They canceled our installation without even telling us, after we had already removed everything out of our kitchen and dining room. Floors and Kitchens Today was the only company that we could find that could do the hardwood floors that we wanted and do it fast. And it was always easy to communicate with them. Unlike other companies. I really can't believe how quickly they got it done. Mark and his team were life savers. They had to rip up thick old tile, hardwood and linoleum and they still got it done in less than 2 days. We will definitely use them again.

Response from business
We are so glad we were able to help you out of a difficult situation. Thank you for sharing this feedback.

Steve Butler

5 months ago

I am very happy with my new carpets and bathroom floor.They look great!!Jonathan was very helpful and knowledgeable and made it very easy. I had 2 other estimates and there's was the best . I would highly recommend Floors & Kitchens Today.

Response from business
Wonderful news! It was our pleasure to assist you. Thank you for the feedback.

Dan Cain

5 months ago

paul marcell

6 months ago

Hi Mark.. Paul and I can’t thank you enough for your help picking out tile for our new shower! You were very patient with us and your expertise in putting floor, wall, and accent pieces together have made our shower a show stopper! We tell everyone they should shop at Floors and Kitchens Today in Auburn! Thanks again!!! Vivian and Paul Marcell

Response from business
Thank you both for the opportunity. We are so happy that you love your new shower!

Jessica Bissett

7 months ago

I can't say enough good things about my experience with Floors and Kitchens Today. Brittany was amazing - friendly, informative, and helpful. She really understood what I was looking for and helped me to choose the right carpet for my kids' rooms. She came herself the day after we placed the order to measure the rooms and within a couple of weeks the carpet was installed. The installation guys were great as well - friendly, polite, and the finished product looks fantastic. I will definitely be using Floors and Kitchens Today for all of my future flooring needs and I highly recommend them to anyone!

Response from business
Thank you for the kind words, Jessica. We really appreciate your business and your feedback.

Kathleen Keefe

7 months ago

Brittany Bankston goes above and beyond and she does it cheerfully. Customer service is priority 1.

Response from business
Thank you for your feedback, Kathleen. We love hearing from our customers and appreciate you taking the time.

John Griffith

9 months ago

Absolutely a wonderful experience. Brittany was extremely helpful and went out of her way to find tile for us that was not available at any of the large chain stores and she found discontinued tiles that met our needs perfectly. Can't thank you enough. John & Linda, Hanson, MA

Response from business
John and Linda, thank you so much for the feedback. We really appreciate your business and taking the time to write about your experience.

Donald Pasquale

10 months ago

From start to finish this was a wonderful experience Both Brittany and Greg did an awesome job through product selection,communication, and installation of our rug Very professional knowledgeable, and neat. Cleanup was excellent The room looks beautiful We would highly recommend this company Stop by their showroom on Rte 18 in Whitman and you will be impressed Thank you Don&Cheryl Pasquale

Response from business
Thank you, Don & Cheryl for the kind words and for recognizing Brittany and Greg. We think they are pretty great as well!

Rita Mahoney

11 months ago

I had a great experience from start to finish! Brittany was so helpful and accommodating and such a pleasure to deal with. Mike Lincoln expertly installed the carpet in two bedrooms, stairs and hallway. He was so professional and meticulous to every detail. His work is outstanding. I could not be happier with the result! It looks beautiful!

Rob Wilson

11 months ago

Floors and Kitchen Today did a great job on our flooring in our basement. Would recommend their sales staff and management to anyone needing flooring, cabinets etc. Thanks to their top customer service staff and flooring installer Frank!

Linda Mosesso

11 months ago

Brittany was wonderful to work with and always kept us informed about the progress of our order. The installer was incredibly professional and did a great job. The end result was we got a beautiful new carpeted room! Will use Floors & Kitchens again and highly recommend them.

Elizabeth Brown

12 months ago

Brittany was awesome. She answered all our questions and more. We were confused by documents concerning insurance and she really knew how to guide us! I would highly recommend this company and working with Brittany! Honestly, Brittany went above and beyond. Good people, great work ! Thank you so much!

Response from business
Thank you for this feedback, Elizabeth. We love Brittany too!

Peter Tusi

12 months ago

Very happy with the carpet we just had installed! Great service from friendly people! The carpet is very comfortable, looks great and was installed well and quickly.

Ruth Brooks Donegan

one year ago

From being welcomed as I walked in the door until my carpet was installed by the friendliest guy, it was a terrific experience where I felt my business was valued. I was encouraged to take home a large sample of the carpet I was considering, to see how it looked in the space. When I returned to place the order I was assured the carpet was coming soon from another state. First thing I've bought for a while without "supply chain issues"! Brittany came to the house to accurately measure, and within the time frame specified Greg the installer arrived and expertly put it in place. I highly recommend shopping locally here, for the personal service and great value.

Ciril Hitz

one year ago

Great service, very friendly staff and the install was seamless. I would do my next floor project with them again!

Response from business
Thank you so much, Ciril! It was a pleasure working with you!

Susana LeBeau

one year ago

The customer service is excellent. Great professional experience. Will return again!!!!

Response from business
Thank you, Susana. It was a pleasure helping you pick out your new flooring today. I look forward to seeing the finished result!

Cyndi McNamara

one year ago

I went to floors and kitchens and found a porcelain tile for my kitchen makeover. Brittany was very helpful and professional. She also helped me choose a backsplash. The installer came when promised and did a really nice job installing the floor and a few weeks later the backsplash. I’m very happy with the results. Brittany also went above and beyond by offering that we could come and look at her sock to find a T strip to use for the transition my carpenter was installing. I highly recommend Floors and Kitchen for exceptional customer service.

Response from business
Cyndi, thank you for the kind words. We really appreciate your patronage.

Lori Holman

one year ago

Most definitely the best customer experience I have ever had! I’m in the process of building a new home and I was looking for the right Hickory wood floor/wide plank. I had been to several flooring companies and couldn’t find what I was looking for, nor was anyone willing to steer me in the right direction. On a whim I walked into Floors & Kitchens Today and met Brittany. Brittany was amazing! She listened to my vision and pulled out several different samples and viola I had my floor. Brittany had me hold off on ordering because there was an upcoming sale in which she saved me an exorbitant amount of money. So, when it came to picking out my tile and carpet there was no question who I was going to. Brittany has been to the house twice for measurements, she knows the space and even helped me choose the right paint colors. She is extremely knowledgeable in all facets of the flooring and design industry. She is patient, accommodating and communicative. She has also help me keep the project on budget without sacrificing quality. I highly recommend Floors & Kitchens Today, and don’t forget to ask for Brittany. You won’t be disappointed!

Response from business
Thank you, Lori. We are thankful to have Brittany on our team and to have you as a client. We appreciate you!

John G

one year ago

The Floors and Kitchens Team was awesome.They went above and beyond to ensure that the install of my kitchen tile was done correctly. Their installers were clean, friendly, clean, they were right on time, and did I mention they were clean? I can't say how happy I am with my experience with this amazing company. Brittany and her team are top notch.I highly recommend them!!

Response from business
Thank you so much, John, for your business and your feedback. Happy Holidays!

MaryAnn Ayers

one year ago

I would like to share my experience I had with this company. My original floor was installed this past summer, I did have some issues which I brought to the attention of the CS Manager, Jasmyn. After her conversation with the owner it was decided that they would re-do the job. Yes, I needed to be patient, as we all do these days with back orders of materials and such. But the wait paid off. My floor is completed and beautiful! Want to thank Jasmyn, the owner (for standing by their customers) the crew and all others that were involved in this job. I would highly recommend Floors & Kitchen’s in Seekonk! MA. Thank you all!

Response from business
Thank you, MaryAnn. We are sorry there were complications but thrilled to hear you are happy in the end. Happy Holidays!

Karen Keirstead

one year ago

They were very responsive for the floor repair done under the ownership of the previous owner a year ago. The current owner (Mark) came out himself to evaluate the peeling up flooring. Soon after that (less than 2 weeks) an expert floor installer was at my door and replaced all the peeling up tiles, looked for additional ones, and replaced the transition pieces for 2 rooms as those were also not done correctly. I can't recommend this company enough. I am very thankful for the quick response, professional and expert installers. All were very friendly, courteous, and answered any and all questions I had. Thank You!

Mark C

one year ago

The whole team from the showroom to the flooring installers did a fantastic job. I was guided through the whole process and the floor installers did a very professional job. I'm very happy with the work that was done and would highly recommend them to anybody who is interested in good quality products and with excellent service. Thank you guys I really appreciate everything you've done.

Response from business
It was a pleasure working with you, Steve. Enjoy your new floors.

Dwht B

one year ago

Extremely friendly and helpful folks, prices are also fair for flooring, rugs and tiles.

Response from business
Thank you so much for your 5-star review!!

Cory Myre

one year ago

Response from business
Thank you for the 5-stars! We appreciate your business!

tommy myre

one year ago

Professional, attentive and quality all the way! Jasmine was excellent with helping our design ideas come to life. We will be lifelong customers for sure.

Response from business
Thank you so much for your 5-star review! It was great to work with you guys! See you soon!!

Diane Desrosiers

one year ago

Yes! I would give Jasmyn a rating of 5 out of 5! Jasmyn is creative, hard working and incredibly attentive to detail! She has wonderful ideas and is so flexible to work with. It’s not easy to find someone who cares so much about customer satisfaction but Jasmyn shows that attention and care on every level! We love her!

Response from business
Thank you so much for your kind words! It's been a pleasure working with you!!

fatima gomes

one year ago

Response from business
Thank you so much for the 5-star rating! It was a pleasure working with you!

Tony Vieira

one year ago

I’m a contractor Brittany banks was very helpful on kitchen cabinets and flooring I definitely recommend to friends and others contractors 👍

Response from business
Thank you, Tony. We appreciate the kind words.

Steve G

one year ago

I contacted the store and spoke to the owner Mark Chiavelli. I had some questions regarding carpets and different options for carpet pads. Mark was very knowledgeable. He answered all my questions. He was able to recommend, cut and wrap my order in a matter of minutes. My order was waiting for me when I arrived less than 45 minutes from my phone call. The service I received was top notch. I will definitely recommend them to friends and family and I look forward to dealing with Mark and his staff on future orders.

John Galvin

one year ago

Mark and his team really know their products. They were very helpful with no pressure. First class service.

Response from business
Thank you, John. We really appreciate your business and the feedback. Happy holidays!

Kris Henderson

one year ago

We were looking for a solution to a unusual area. We went into the store and were impressed with the selection available. We spoke with the owner and explained our situation and he was able to find something that worked perfectly within a few minutes. Since then we’ve been back and dealt with other staff and been just as happy.

Response from business
Thank you, Kris. It was a pleasure helping you.

Andrew McCabe

one year ago

Met Brittany today. Very helpful in giving ideas for entry way tile. I haven’t decided on a purchase (and if I purchase from them there will be an order, pay, then deliver process) so I can’t speak to that but my browsing experience was great.

Lee Paul

one year ago

Beautiful hardwood floor and hardwood stair installation!! Easy process, found a perfect match to pair stairs with existing downstairs flooring. Crew allowed us to move furniture from one room into another so we didn’t have to move heavy furniture downstairs and back up again (and the crew even helped too!)

Susan Hebert

one year ago

Very friendly and helpful. The people they hire to do the work were awesome. Took their time to do the job right and cleaned up after themselves.

Gerard Leblanc

one year ago

Our experience purchasing carpet and wood flooring at Floors & Kitchens on 10/11/2021 was excellent. Bob Tomasello was knowledgeable, and above all, kind and patient. We chose Floors & Kitchens because of Bob's help and not price alone. Gerard LeBlanc, Architect (retired)

Response from business
Thank you for the positive feedback, Gerard.

Zakk Prosser

one year ago

Martin Costa

2 years ago

Nikki helped us as soon as we entered. No waiting around. Friendly and professional and wide variety of carpet for us to choose.

Response from business
Thank you so much for your five start review, Martin! We are looking forward to working with you!!

Jenn Boone

2 years ago

Mark was extremely helpful and patient. His expertise and advice enabled me to decide on the perfect tile selection for my bathroom. He went above and beyond to make sure I was getting exactly what I wanted. The title came in very quickly and I was notified as soon as it was in. The customer service was outstanding! Would definitely recommend Floors & Kitchens Today to my family and friends.

Response from business
Thank you for the kind words Jenn. It was a pleasure working with you and your Mom.

Deborah Hall

2 years ago

Response from business
Thank you, Deborah. Glad you were so pleased.

Crystal Pike

2 years ago

Brittany and Mike were such a pleasure to work with! Personable, knowledgeable, and always there for any question / concern that arose during our transaction! Communication was flawless as well as the installation. Couldn’t be happier with the whole process and would definitely go back!

Glenn Andrews

2 years ago

Freddi Birkhold

2 years ago

Variety of possibilities and prices. Staff experience and knowledge helps with deciding a all important decision.

Response from business
Thank you so much, Freddi. We look forward to working with you again!

Patrick Mcgary

2 years ago

We couldn’t be happier with our gorgeous carpeting! Everyone was so helpful, professional and helpful, from sales to installation. Thank you!

Response from business
Hi Patrick! So happy to hear it! Thank you for the review!!

Melissa Davis

2 years ago

The people that work here are extremely pleasant and helpful. They allowed us to take home many samples of floor products as many times as we needed to to make sure we picked the right one. The samples are large which really helps visualize what the flooring would look like in our home. I highly recommend them based on their knowledge and product selection. They are fantastic!!

Response from business
Thank you, Melissa. It was a pleasure working with you both.

Arthur Richter

2 years ago

Response from business
Thank you for the positive feedback, Arthur. We appreciate your patronage.

Suzanne Foxley

2 years ago

Fabulous experience with Brittany Bankston!! She’s extremely reliable, helpful and communicative!!

Response from business
Thank you for this Winelands feedback, Suzanne!

Kathleen Reznik

2 years ago

Mark and Jenny were very accommodating. During this crazy time, things were always being delayed from the manufacturer and they were great in helping us navigate around this. Not having to worry about moving around the installers was peace of mind. What I am most appreciative of is the help they gave with coordinating all of the pieces to make sure everything worked together. Love my kitchen!!

Response from business
Thank you for the kind words, Kathy. We really enjoyed working on this project with you!

Brian W. Saal

2 years ago

Floor looks great. Install team was awesome!

Response from business
Thanks, Brian!

Ray Benoit

2 years ago

My wife and I are very happy with our new kitchen floor. David and Kevin were great. They were friendly, professional, and did an excellent job.

Response from business
Really appreciate the feedback, Ray. The install team also said thank you for the recognition.

Haidar Al-Rubie'y

2 years ago

Nickey was super helpful. She did our estimate so fast and she was kind and informative. The prices were little high though. مكان زين وبيه أغلب الأمور اللي تريدهه علمود تغير المطبخ والكاونتر. اسلوب تعاملهم حلو بس غالين شوية.

Jeff Lima

2 years ago

Response from business
Thank you for the review, Jeff!

Denise N

2 years ago

Response from business
Thanks Denise. Can't wait to see how it looks when finished.

robin macAusland

2 years ago

I had my bathroom floor redone with marble tile. We had to reschedule once because of COVID-19 but they were very responsive, accommodating and did a beautiful job with the floor! I had used them before for carpeting on my stairwell which was terrific too. They are a big outfit have lots of options and a very customer service oriented. I do it again in a heartbeat

Response from business
That's wonderful to hear, Robin! It was a pleasure working with you and please let us know if there's ever anything we can do in the future to help.Cheers!

Amy Bonnici

2 years ago

Kyle helped me find the most beautiful tile. Thanks!

Response from business
We are so pleased we could help. Thank you for the feedback.

bryan davis

2 years ago

We have been trying to plan our kitchen for over 3 years, but due to not being able to decide on the way to go we just have made our decisions. We looked at Floors and Kitchens today in Auburn back in Sept. We worked with Jenn the decorator who came to the house. We then visited the store and between Jen and Mark the manager we were able to finally pick out a floor, counter top and backsplash. The service was excellent - Everyone in the store contributed their thoughts and ideas as we were picking out the tile, quartz and backsplash. It helped us immensely as we are not good at making decisions and their patience was remarkable. Mark and Jen especially were low key, and know the products and inventory (which is extensive). All in all we had an excellent shopping experience at the Auburn Floors and Kitchens Today store. Would highly recommend.

Response from business
Thank you Bryan and Joan. Our whole team enjoyed working with you and getting you over the finish line with your decisions. Can't wait to see the finished product!

Cedric Daniel

2 years ago

Purchased flooring for restaurant/ retail use and the whole process from beginning to install was flawless. Mark and crew were very accommodating in making sure we chose best floor for our use and also making sure we received competitive price.

Response from business
Thank you, Cedric! We really do appreciate you taking the time to leave us feedback and for giving us the opportunity to earn your business. If there's ever anything we can do to help in the future, please let us know.Cheers!

Lynn Silva

2 years ago

I worked with Brittany B in Seekonk to replace my kitchen floor. She was so patient with my husband and I. Sharing photos and ideas back and forth to ensure the floor worked with existing colors in my kitchen. She was always a pleasure and made this experience low stress. I knew I could trust her and relied on her suggestions. The floor is Beautiful! I look forward to working with her on my next project.

Response from business
Thank you so much Lynn, we look forward to working with you on your next project as well!

Vanessa Tapia

2 years ago

I came to floors and kitchen searching for a specific finish/color tile. Brittany helped me find the tile I was looking for. I got my tiles in with in days, unfortunately one was cracked which isn't the stores fault. I called in and with no issues I sent pictures in and I would get the tile replaced. Great customer service.

Response from business
Thank you so much Vanessa! It was a pleasure working with you.

Phil Pietrowski

2 years ago

Response from business
Thanks for the review Phil, it would be helpful to know why you could only give us three stars if you’d like please feel to leave us a reply!

Jim Doal

2 years ago

My first experience with the company was a pleasure. Professional prompt service with quality installation. I wouldn't consider hiring anyone else in the future. Jim

Response from business
We appreciate the feedback, Jim. Glad we could help with your project.

BearHands31

2 years ago

Bob and Ernie were a pleasure to work with! The bald guy with glasses was helpful too.

Response from business
Thank you!

Mariella Major

2 years ago

It was great. Kyle was particularly very helpful. 🙂

Response from business
Thanks for the opportunity and the kind words!

Erica

2 years ago

I went into floors and kitchens and was assisted by Kyle. He was very helpful and had great customer service. I will definitely go back and I would recommend them to anyone.

Response from business
Thanks so much for your kind words Erica

Melissa Afonso

2 years ago

We went in looking for glass tile backsplash for our kitchen. I had been looking for gold glitter grout. (everyone thought I was crazy) Every place we went to had no idea what glitter grout was. We walked in to Floors and Kitchens today and as soon as I told Brittany what I was looking for she knew EXACTLY what it was. Brittany made numerous phone calls to locate it, after finding out they didn't carry it any longer. I am so happy with how it turned out, exactly how I imagined it. HUGE thanks to Brittany for helping me bring my vision to life! I would not have been able to convince my husband that glitter grout was a thing without her. Highly recommend Brittany and Floors and Kitchens today !

Response from business
Thank you so much Melissa we are so happy you are happy with the way your project turned out!

Kathleen Hoague

2 years ago

Kyle was very knowledgeable in helping us select the perfect tile for our bathroom. He gave some good suggestions, answered any questions we had and followed up.

Response from business
Thank you!

Julie Lambert

2 years ago

Kyle was extremely helpful, top notch product knowledge and extremely professional. I would recommend him for any of your flooring needs.

Response from business
Thank you Julie!!

Greg Costa

2 years ago

Great people that know their business! Always a pleasure working for them..

Response from business
Thank you so much Greg!

JOE DEFEO

2 years ago

The team there was great. Helped us through the whole process.

Response from business
So glad we could be a part of your project. Thank you!

jaclyn vargas

2 years ago

Doing a full home renovation became stressful with so many options and choices but Kyle was excellent and very patient helping me choose tile for nearly every room in my home. Brittany was also great and provided us with friendly and prompt customer service. I went to a few other tile stores and found Floors and Kitchens to not only be the most helpful and welcoming but they also carried a lot of the same products at a more affordable price.

Response from business
Thank you so much, Jaclyn! It's wonderful to hear you had such a great experience.

Jessica Mushinsky

2 years ago

Response from business
Thank you!

Celeste Natale

3 years ago

Worked with me fairly to resolve my issues. I appreciate the customer service.

Response from business
Thank you!!

Moe Ouellette

3 years ago

Response from business
Thank you Moe!

Hasib Mahmud

3 years ago

LeeAnn King

3 years ago

Just had my kitchen remodeled, it looks amazing! The timeline was right on point and all the contractors were just amazing at getting the job done and getting it done right. I recommend anyone looking to get a new kitchen and floor to check this place out- from design to finished product- they do it all and they do it all RIGHT!

Response from business
Thank you so much LeeAnn. We really appreciate you taking the time to leave us a review! We'd love to show off your kitchen, feel free to send us a picture.Thanks again, enjoy your new kitchen.

Tony Franco

3 years ago

Response from business
Thank you so much Tony for taking the time to leave us a review!

Rick Nelson

3 years ago

The folks at Floors and Kitchens Today have installed two carpets in recent years. Both were good but both developed wrinkles or bulges and need to be stretched and resecured. I spoke to Kyle about fixing it and he agreed to take care of it for a good price, but has done nothing for 7 weeks and 4 reminder calls. Lack of action is not what any customer wants.

Response from business
Hi Rick we'd love to be able to resolve for you as soon as possible. Please give us a call at your convenience (774) 901-2640. We look forward to speaking with you.

Doreen M

3 years ago

Working with Kyle at Floors & Kitchen was the best decision I made with my Master Bathroom renovation. He was always helpful, patient and interested in finding the right options for my needs no matter how long it took. The tile is beautiful and looks stunning in person. I will work with him again.

Response from business
Thanks Doreen!

Kari Dion

3 years ago

Response from business
Thanks Kari!

Kristine Pelton

3 years ago

Floors & Kitchens Today did an excellent job replacing our countertops! Michelle was very organized and great to work with. We highly recommend them and are very happy with the quality of work!

Response from business
Thank you so much!

John Seymour

3 years ago

Susan Hedlund

3 years ago

Michael Lincoln did a excellent job laying our carpet. He was extremely courteous and efficient. I would definitely ask for him to do our work again.

Response from business
Thanks Susan! We're so happy you are loving your new carpet. Michael is certainly a pro!

Rikki Bouchard

3 years ago

Response from business
Thank you, Rikki! We appreciate it!

Jennifer Komenos

3 years ago

Kevin Levitsky

3 years ago

I had a great experience at Floors & Kitchens Today. The staff is very cordial and helpful in all aspects of kitchen design, flooring projects, and home improvement. I definitely recommend checking them out, and seeing their selection.

Kevin Levitsky

3 years ago

I had a great experience at Floors & Kitchens Today. The staff is very cordial and helpful in all aspects of kitchen design, flooring projects, and home improvement. I definitely recommend checking them out, and seeing their selection.

Response from business
Thanks for your kind words Kevin. It was great working with you!

Shannon McInerny

3 years ago

Amazing kitchen renovations from these guys! They do an amazing job with flooring and countertops, such a lifesaver! And they were very responsive and easy to contact throughout the entire process.

Response from business
Thanks Shannon! We are happy you're pleased with your renovation and the process!

Shannon McInerny

3 years ago

These guys do an amazing job! Great kitchen renovation, the new countertops are a lifesaver. They were super responsive and kept in contact throughout the entire project.

Response from business
Thank you, Shannon! We truly do appreciate it!Cheers!

Chris McGee

3 years ago

Diane Falco

3 years ago

WOW! My faith renewed in kindness! I met Michelle this weekend while looking for a new area rug for my living room. I have done business here several times over the last 15-yrs thru convenience of location & believing in working with local business vs. conglomerate box stores. However after my last project experience in 2017/18, I just about had enough with not feeling appreciated as a customer, the lack of respect for my wishes and the sense of urgency after my rug order was put off for more than 3-wks, then my work-order was misplaced, all together. Reluctantly I returned this weekend with little to no expectations of finding help with ordering a new living room 9x13 area rug. WOW! Was I happy I did so! Michelle was so amazingly kind, happy, upbeat and willing to help me, I honestly didn't know how to react. I was blown away by her enthusiastic attitude to make my decision go perfect! As long as Michelle is in the building, I will be back. I highly recommend you get here to meet Michelle and do your project, you'll be amazed!!!

Response from business
Thank you so much Diane, we are so happy that your expectations were exceeded and that Michelle made your experience so wonderful. Thank you for being a loyal customer!

Kathy Prosser

3 years ago

I bought a beautiful countertop from Floors and Kitchen Today. Ann Marie Arseneault guided me through the process. She was professional, knowledgeable and so helpful. I would recommend the business and Ann Marie highly.

Response from business
Thank you so much for your kind words Kathy, it was a pleasure working with you and we are so happy you are pleased with your beautiful new countertop!

Nancy Blante

4 years ago

We have had a wonderful experience with this company. Our consultant was Michelle Collins. She is an outstanding individual. She listens, knows the right questions to asks and is terrific with suggestion. Please be sure to visit .Floors and Kitchens.in Whitman. Ask for MIchelle Collins.

Response from business
Thank you for your kind words Nancy! We're so happy you had a wonderful experience. If you ever need anything else you know where to find Michelle :)We'd love to see some photos! If you'd like to share please email; jmushinsky@floorsandmore.org

Roan Bowden

4 years ago

Riley Jones

4 years ago

Donovan Connor

4 years ago

Response from business
Thank you, Donovan! We truly appreciate you taking the time to leave us feedback. If there's ever anything we can to in the future, please let us know.

Drew Garza

4 years ago

Response from business
Thank you, Drew! If there's ever anything we can do in the future, please let us know!Cheers!

Justine Sosa

4 years ago

Response from business
Thank you for the 5 stars, Justine! Please let us know if there's ever anything we can do for you in the future!Cheers!

Marian Sheehan

4 years ago

Response from business
Thanks for the 5 stars, Marian! We really do appreciate it!Cheers!

Louise Pfund Villani

4 years ago

I had a great experience! Matt Sweeney, store manager, helped me find the right hardwood and got it scheduled right away. The installers were super nice and hard workers. They did a great job and even did some extras for me (painted baseboards). Very pleased!

Response from business
Louise, we are so happy you had a great experience with us and the installers! It was a pleasure working with you and if you need anything in the future we are here for you!

David Gregory

4 years ago

I have been in the process of moving for about 3 months. The reason being due to the fact we are moving into my wife’s deceased parent’s house. The only thing to go right so far has been dealing with Floors & Kitchens Today out of Whitman. They went the extra mile and we were able to move in as scheduled. The installer was professional, on time, and did a great job. The sales rep Matt went above and beyond getting us the right price and quality carpet we were looking for. I would have taken pictures but my daughter had filled the room before I thought of taken any. I highly recommend dealing with this company.

Response from business
It was a pleasure working with you and we are so happy to hear you had a great experience. If there is anything you ever need in the future you know we are happy to help!

David Bradley

4 years ago

Response from business
Thanks for the review, David! Is there anything we could have done better? These reviews are the best way for us to learn what we could improve on and we really appreciate you taking the time to leave us feedback.Cheers!

nick vesho

4 years ago

Mitchell Cousineau

4 years ago

Response from business
Thanks for the 5 star review, Mitchell! We always appreciate when a customer takes the time to leave us feedback. If there's ever anything we can do in the future to help, please don't hesitate to give us a call!Cheers!

Mitchell Cousineau

4 years ago

Vincent Virga

4 years ago

Carlos Zambrano

4 years ago

The sales men was very good and patient with us, he explained the different slate options, as well as the different options for porcelain tile.

Krista Gretschel (KJGretschel)

4 years ago

Niltb Mon

4 years ago

Huge selection

Joan Gould

5 years ago

J P

5 years ago

Their selection is great and we will be back!

Dan Larrabee

5 years ago

Very helpful and informational. It was refreshing.

Amy Mastalerz

5 years ago

I had a great experience with Floors & Kitchens Today. No pushy sales tactics in the showroom. Large selection; I was given plenty of time to browse without feeling rushed. I came in with questions and got them all answered. The installation was done by an employee (not a subcontractor) who had been with the company for years. He did the job right and did not speed through the work. The floor I selected has a geometric pattern and the edges along the walls are so precise and straight. Everyone who sees pictures thinks that it is tile but it's actually vinyl. The follow up was also great, they really do want you to be happy with your floor. I plan to use them in the future for kitchen counters and back-splash.

Stephanie Izzi

5 years ago

I had a fantastic experience with Floors and Kitchens Today! We installed backsplash, countertops and some laminate flooring on each floor of a worn-out three family home. We were on a rather tight budget, and there were a lot of tastes and concerns to juggle. Vinnie was very patient and conscientious, and always followed up personally as to how the projects were progressing. When an issue did arise, he made sure it was quickly made right. He even called me after hours when there was an issue. We were all stressed with moving and renovating, I'm happy to say that working with Floors and Kitchens Today took some of the pressure off. And the results were beautiful! I am excited to have them come back to do more work for us in the future. Also, I should note that the folks who came to install everything were great too - they were professional, careful and left the space very clean! I really appreciated their work. The photos really don’t do it justice - I have gotten so many compliments!

JoAnne DiTommaso

5 years ago

We had done prior business with this company for our kitchen floor and they were excellent then. We just had our dining room floor redone and they were excellent again!! Brian and Sam were very caring in my selections of tile and very knowledgeable. The installers that came and did our work were very conscientious and took excelllent care. They were patient and worked diligently until the project was completed. From start to finish, they showed high grade professionalism!! There are a couple floor and carpeting stores in town and right outside of town, but I would not go anywhere else. I’m already looking forward to project #3!! Kudos to Floors & Kitchens today and their staff and installers!!!

Eric Campbell

5 years ago

We wanted to replace our upstairs carpeting but couldn't decide which product to use, however Sam West helped us with multiple options and ultimately we arrived at a choice we really like. Sam was great as he helped us through the entire process and kept in contact throughout. I highly recommend working with Sam if you have any flooring needs.

Nancy M

5 years ago

We chose this store because we wanted to give our project to a local business. Matt, Dottie and Joe were all great and answered and returned calls/ texts through the entire process in a timely manner. We have a new granite counter, tile backsplash, D-shaped sink, kitchen floor and carpeting in two rooms. The store has a good selection of everything. The installers were all very pleasant and did a nice job.

Response from business
Thank you Nancy! We are so happy you had a great experience.

Bob Cameron

5 years ago

Just moved to Auburn and worked with Sam West and the team at Floors & Kitchens today to replace carpets in multiple bedrooms hard flooring in the kitchen and indoor outdoor by our pool. Sam and Eric on the install team did a great job steering us to the right products and making sure everything came out just right. No reservations recommending them for any flooring needs and glad we went with them over others we looked at.

Hidari Jokeaa

5 years ago

Christine Mariano

5 years ago

I highly recommend Floors & Kitchens Today. They have a big selection of high quality carpets, the hard wood floor re-finishers did an outstanding job at our home and their customer service was excellent. Namely, Sam West went above and beyond standard customer service and assisted us with every detail during the entire process. He's a gem!

corey plourde

5 years ago

As the owner of CORE Remodeling Services, we use Floors & Kitchens Today for much of our tile, carpet and flooring needs. We have also started doing some cabinet and countertops work with them. Sam West does a fantastic job for us. I introduce our customers to him, give him the description and budgets for the projects and he always takes great care of our customers. If there is ever an issue with a product, they stand behind it with no questions. They are a good partner with our business.Corey Plourde Owner

Richard Cooper

6 years ago

Excellent Experience! I had my kitchen redone and the sales staff were very nice and QUICK installation. Painless, I would definitely come back.

jill dennis

6 years ago

Love my new floor! I did a total remodel in my kitchen and the new floor brought it all together! It was not an easy job - a few rooms in an older home never is. Professional, hardworking installers. Will use again!

Celina Teixeira

6 years ago

Our floors were installed today and they look great!!! Installers Joe and Jason were terrific to work with. They were professional, courteous and meticulous. Top Notch job!! Thank you

Ronnie Hunt

6 years ago

I am very pleased with my purchase at Floors and kitchens today. The staff was very helpful and the new carpet was installed quickly!! Great work

Marcie Steinberger

6 years ago

Excellent Staff - GREAT service! We came in to redo our kitchen and the guy assisting us was very helpful and attentive to our needs. They were able to point us in the right direction and were very nice and courteous. Would Definitely Buy Here Again!!

Sean Burnell

9 years ago

LARRY IS AWESOME EVERY STEP OF THE WAY , CAME IN MEASURED , TALKED -INTERACTED , CALLED BACK QUICKLY WITH ESTIMATE,SET UP INSTALL DAY . AND IT WAS JUST AN ALL EASY PROCESS DEALING WITH LARRY AT BIG BOBS .... CANT WAIT TO DO BUSINESS AGAIN .